Protection Built Around Your Guest Journey info@ets365.com +1 (480) 681-1570

Guest Protection Programs Built Around Your Business.

Customized protection and emergency travel solutions designed around your customers, distribution model and business objectives.

Flexible protection and travel solutions built around your customers and business.

The Right Protection for the Right Program.

The Right Protection for the
Right Program.

Your operation, customers and transactions are different. ETS works with appropriate providers to develop flexible protection, assistance and medical transportation solutions around your program, not force your program around a predefined product.

Built Around Your Business

Solutions shaped around your customers, transactions, locations and program structure.

Solutions shaped around your customers, transactions, locations and program structure... Solutions shaped around your customers, transactions, locations and program structure.

Protection That Makes Sense

Benefits selected around the needs of your customers and the experience being protected.

The Right Providers

ETS coordinates appropriate insurance, assistance and medical transportation providers to support your program.

Guest Protection Program

Insurance products are subject to applicable policy terms, conditions, underwriting requirements and jurisdictional regulations.

Emergency Assistance & Medical Transportation,
When Getting the Right Help Matters.

A serious medical event away from home can quickly become complicated. ETS can integrate established emergency assistance and medical transportation capabilities into appropriate guest-protection and travel programs.

24/7 Emergency Coordination

24/7 Emergency Coordination

Around-the-clock coordination when an eligible medical emergency occurs away from home.

Medical and Travel Assistance

Medical & Travel Assistance

Coordinated medical & travel support when customers need help away from home.

Medical Transportation

Medical Transportation

Medical transportation coordinated around the traveler's situation & program eligibility.

Assisted Commercial Transportation

Assisted Commercial Transportation

Medically assisted commercial transportation when appropriate for the traveler's needs.

Medical Repatriation

Medical Repatriation

Transportation assistance helping eligible travelers return for appropriate medical care.

Private Medical Evacuation

Private Medical Evacuation

Private medical transportation when appropriate under program terms & eligibility.

Because when your customers are far from home, connecting them with the right help matters.

Embedded Distribution

Make protection easier to access by integrating eligible programs into the booking, buying and enrollment
moments your customers already use.

Online Reservations

Online Reservations

Admissions and Ticketing

Admissions & Ticketing

Activity Bookings

Activity Bookings

Hotel Reservations

Hotel Reservations

Rental Car Reservations

Rental Car Reservations

Vacation Packages

Vacation Packages

Membership Enrollment

Membership Enrollment

Affinity Programs

Affinity Programs

Assisted Sales

Assisted Sales

Pre-Trip Communications

Pre-Trip Communications

Right Touchpoint. Right Program. Less friction for your customers.

Value-Added Benefits That Go Beyond the Transaction

Protection doesn’t always require another checkout. Eligible protection and assistance benefits can be
integrated into programs and relationships your customers already value.

Membership Benefits

Membership Benefits

Add meaningful protection benefits to eligible membership programs.

Vacation and Travel Packages

Vacation & Travel Packages

Build appropriate protection into packaged customer experiences.

Loyalty Programs

Loyalty Programs

Give customers another reason to value their ongoing relationship.

Customer Benefits

Customer Benefits

Add meaningful protection & assistance benefits to eligible customer programs.

Availability and program structure depend on applicable products, providers and regulatory requirements.

Protection Solutions. Flexible by Design.

Start with the solution that fits your business, or combine solutions to create a broader protection and assistance strategy.

Designed for membership, loyalty, affinity, vacation ownership and other customer programs.

Enhanced medical transportation protection for eligible travelers away from home.

Flexible protection configured around eligible admissions, activities, stays, packages and guest experiences.

Help protect eligible prepaid, non-refundable booking costs when an unexpected covered event requires cancellation.

One solution or a connected program, configured around your customers and distribution model.

Ideal For: Hotels & Resorts • Vacation Packages Tours & Activities • Other Direct Bookings

Program Development & Management

You shouldn’t have to coordinate providers, technology, distribution and reporting separately. ETS helps bring them together into one coordinated protection program built around your business.

Program Concept & Strategy
Provider Coordination
Insurance & Assistance Integration Insurance & Assistance... Insurance & Assistance Integration
Distribution & Technology
Enrollment & Reporting
Performance & Management

One coordinated program. Less complexity for your operation. More meaningful protection for your customers

Program Development and Management

Ready to Build a Guest Protection Program That Fits?

Ready to Build Protection?

Whether you serve travelers, guests, members or destination customers, let’s explore a customized protection program built around your business and customer journey.

Ready to Build a Guest Protection Program